in case you were wondering why youtube sucks
well there are myriad examples, but i would like to point out that there is ABSOLUTELY no way to actually communicate with them if there is a problem. what's worse, they lie (yes, actually lie) about how to contact them.
now, I know that getting something for free pretty much limits one's rights to complain about stuff, but if doing no evil is your goal, one could certainly start by being honest that there is no mechanism for addressing complaints rather than pretending that you do. I get the impression that youtube just lies about stuff, I wonder if a judge would get the same.
for a little background: i tried to put an html link in a video description on youtube - well, i wondered if I could since there was nothing where one would enter the description saying "no html" or anything - so i searched their help center for html description html tags html links and a few other terms without finding ANY useful information.
rare that I ask for permission rather than forgiveness though it is, I simply did not get an answer of any sort. so i have it a try. whichever moron was actually responsible for the code didn't even have basic knowledge of the UI tenent: "first thing you learn in a gui class common sense is to tell people why something doesn't work so they don't do it again" this is called a feedback loop. and despite the fact that youtube does not want any feedback from anyone except advertisers, they're not actually going to get any feedback if they handle this step right.
but of course they don't. instead there's a message saying "check your description" with the old description in there (not the updated version with the link) - which of course there is nothing wrong with in the first place.
given the fact that I wasted about 10 minutes trying to figure all of this out I thought I'd suggest including that information somewhere would be helpful. good luck. youtube doesn't even have a possible way to inform them that a law is being violated unless it's copyright law.
If I may be so bold, the reason Google has problems with child safety laws in various states is because they don't actually care about them enough to make reasonable efforts to address them. frankly, I don't understand how a company can spend that much money on fancy free lunches for their employees but can't have a mechanism in place to interact with their customers at all and still honestly tell people their moto is "don't be evil".
when I think about these sorts of things I think google needs to be aware of 1 very interesting person - jesse the body ventura. yes. the wrestler/governor. why? because he became famous by pretending to be cavalier, vain and holier than though - he was despised for it as a fictional character, but he was aware of what it meant to the public. when he ran for governor, he was sure to appear as the exact opposite. google runs the risk of not being able to separate these two elements; in fact it already has this problem at the federal level but got lucky with the timing of the shift in power in the house and senate.
google needs to be smarter about how it frames itself in these ways or it will find itself needing a lot more than revenue for lobbying dollars.
now, I know that getting something for free pretty much limits one's rights to complain about stuff, but if doing no evil is your goal, one could certainly start by being honest that there is no mechanism for addressing complaints rather than pretending that you do. I get the impression that youtube just lies about stuff, I wonder if a judge would get the same.
for a little background: i tried to put an html link in a video description on youtube - well, i wondered if I could since there was nothing where one would enter the description saying "no html" or anything - so i searched their help center for html description html tags html links and a few other terms without finding ANY useful information.
rare that I ask for permission rather than forgiveness though it is, I simply did not get an answer of any sort. so i have it a try. whichever moron was actually responsible for the code didn't even have basic knowledge of the UI tenent: "first thing you learn in a gui class common sense is to tell people why something doesn't work so they don't do it again" this is called a feedback loop. and despite the fact that youtube does not want any feedback from anyone except advertisers, they're not actually going to get any feedback if they handle this step right.
but of course they don't. instead there's a message saying "check your description" with the old description in there (not the updated version with the link) - which of course there is nothing wrong with in the first place.
given the fact that I wasted about 10 minutes trying to figure all of this out I thought I'd suggest including that information somewhere would be helpful. good luck. youtube doesn't even have a possible way to inform them that a law is being violated unless it's copyright law.
If I may be so bold, the reason Google has problems with child safety laws in various states is because they don't actually care about them enough to make reasonable efforts to address them. frankly, I don't understand how a company can spend that much money on fancy free lunches for their employees but can't have a mechanism in place to interact with their customers at all and still honestly tell people their moto is "don't be evil".
when I think about these sorts of things I think google needs to be aware of 1 very interesting person - jesse the body ventura. yes. the wrestler/governor. why? because he became famous by pretending to be cavalier, vain and holier than though - he was despised for it as a fictional character, but he was aware of what it meant to the public. when he ran for governor, he was sure to appear as the exact opposite. google runs the risk of not being able to separate these two elements; in fact it already has this problem at the federal level but got lucky with the timing of the shift in power in the house and senate.
google needs to be smarter about how it frames itself in these ways or it will find itself needing a lot more than revenue for lobbying dollars.
2 Comments:
Still, you have to admit: If you want to show your 5 y.o. kid what "laser" is by replaying the Battle of Endor or call up the best Road Runner episodes .. or actually see the exploding mentos in the diet coke (how DOES that work?), YouTube is da bomb.
Honestly, you have to admit that.
okay, okay, okay - I admit it. youtube is the bomb. but somebody set us up it.
where else would I be able to learn that at least in south carolina, our children is not learning?
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